Configuration management (CM) is critical in any organization, but it plays an even more important role in larger, more complex organizations. In a nutshell, CM is the process of recording and tracking all the configuration details for all the devices and systems in an organization. By having a comprehensive CM process in place, organizations can ensure that all their devices are configured correctly and consistently across the entire organization. This helps to optimize performance and minimize errors, but it also helps to ensure compliance with industry regulations and standards.
One of the essential functions of CM is change management. When changes are made to the configuration of any device or system, those changes need to be tracked and documented. This helps to ensure that any potential issues that may arise due to the changes can be quickly identified and addressed. CM also allows organizations to plan for future changes by providing historical data on past changes.